Last updated: November 10, 2024
Pointse is a SaaS platform owned by Socium Professional Services, LLC, designed to support local stores with rewards, workforce management, and inventory management. We reserve the right, at our sole discretion, to change or modify these Terms at any time without further notice. For material changes, we will provide appropriate notice and indicate the revision date at the top of this page. Continued use of the service after any changes constitutes acceptance of the revised Terms.

Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Capitalized terms have specific meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.

Definitions
For the purposes of this Privacy Policy:

• Account: A unique account created for you to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Application: The software program provided by the Company downloaded by you on any electronic device, named Pointse.
• Company: (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Socium Professional Services, LLC
• Country: Refers to Nebraska, United States.
• Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Application.
• Service Provider: Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
• You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information. Providing accurate and updated information is your responsibility, and we do not verify the information’s completeness or correctness. Personally identifiable information may include, but is not limited to:
* Email address
* First name and last name
* Phone number
* Address, State, Province, ZIP/Postal code, City
* Usage Data

Usage Data
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Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

Information Collected while Using the Application
While using Our Application, in order to provide certain features, We may collect information regarding your location with your prior permission. You are responsible for enabling or disabling access to this information through your Device settings.

Use of Your Personal Data
The Company may use Personal Data for the following purposes. By using the Service, you acknowledge that you are responsible for any consequences resulting from inaccuracies or misuse of your data by you or third parties.

• To provide and maintain our Service, including to monitor usage.
• To manage Your Account and allow access to certain features of the Service as available to You as a registered user.
• For the performance of a contract: Compliance and execution of any contract with Us through the Service are dependent on the information you provide.
• To contact You regarding updates or informative communications, such as security updates or information related to the functionalities of the Service.
• To provide You with marketing and general information about other goods, services, and events unless You opt out of receiving such information.
• To manage Your requests: All requests to Us must be managed by You as necessary and relevant to the Service.
• For business transfers: In connection with potential transfers of Our assets, in which Personal Data held by Us may be among the assets transferred.
• For other purposes: including data analysis, identifying usage trends, and evaluating and improving our Service.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations. Retention periods for Usage Data are shorter and determined by Company needs. You are responsible for your data management and backup.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and may be transferred to locations outside your jurisdiction. Your use of the Service and provision of information constitutes agreement to this transfer. The Company takes steps to secure Your data, but You are responsible for any risks associated with cross-jurisdictional transfers.

Delete Your Personal Data

You have the right to request our assistance in deleting your Personal Data. We will assess the request and assist you.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. You acknowledge that such transfers may change your data’s handling without notice.

Law enforcement
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Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid government requests.

Other legal requirements

The Company may disclose Your Personal Data in good faith to:
 Comply with legal obligations.
 Protect Company rights or property.
 Investigate or prevent wrongdoing.
 Protect personal safety of users or the public.
 Defend against legal liability.

Limitation of Liability

To the fullest extent allowed by law, Pointse, its affiliates, agents, directors, employees, suppliers, and licensors will not be liable for indirect, special, incidental, or consequential damages, including loss of profits, goodwill, data, or other intangible losses arising from your use or inability to use Pointse services. Pointse’s total liability will not exceed the amount you paid for the Service or $100, whichever is greater. You assume full responsibility for any losses, damages, or liabilities related to your use of Pointse.
The Service
1. Registration Obligation: You are responsible for providing accurate information during registration and for managing your information in accordance with our Privacy Policy.
2. Payment Authorization: You represent that you are authorized to use any payment method submitted. You assume responsibility for complying with the terms and conditions of your payment issuer.
3. Account Security: You are solely responsible for maintaining the confidentiality of your account. Pointse is not liable for any loss or damage resulting from your failure to comply with account security requirements.
4. Rewards Program: Rewards are non-transferable, have no cash value, and are redeemable solely for goods or services from participating merchants. You agree that Pointse assumes no liability for issues arising with rewards provided by third parties.

Workforce Management

Pointse offers a Workforce Management service to optimize the way you manage employees, but you are responsible for ensuring compliance with all labor laws and regulations. Features include but not limited to scheduling, tracking work hours, managing leave requests, and facilitating shift trades. Pointse is not liable for payroll or HR compliance issues and does not assume responsibility for inaccuracies in data entered by users.

Inventory Forecasting Tool

Pointse provides an Inventory Forecasting Tool for assistance with inventory planning. You assume full responsibility for verifying inventory data and making business decisions based on forecasts.

Warranty Disclaimer

The Pointse service is provided “as is” and “as available.” Use of the Service is at your own risk. To the fullest extent permitted by law, Pointse disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Pointse does not warrant that the Service will meet your requirements or be uninterrupted, secure, or error-free.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

•  By email: contact@sociumservices.com