Meet Eric Johnson, the owner of Caterpillar Vapes, a thriving chain with seven locations across Nebraska. Despite his success, Eric struggled with fragmented systems for managing employees, running loyalty programs, and gaining business insights. He faced constant frustrations—loyalty programs lacked age-gating for sending promotional messages, and the business analytics tools failed to provide actionable insights, making inventory predictions a guessing game.

Determined to solve these challenges, Eric decided to create a solution that truly met his needs. This vision led to the birth of Pointse, a platform initially built to streamline Eric’s operations, and it has since evolved into a powerful SaaS product trusted by thousands of businesses.